Privacy Policy

1. Introduction

You&Me ("Company," "we," "us," or "our") operates the You&Me professional networking platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using You&Me, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Registration: Name, email address, phone number, professional background, expertise areas, company information, and password.
• Profile Information: Personality assessment responses, professional certifications, educational background, years of experience, hourly rates, availability, and professional photograph.
• Communication Data: Messages, chat transcripts, calls, and video conference recordings with other users.
• Payment Information: Billing address, payment method details (processed securely through third-party payment providers).
• NDA and Legal Documents: Signed agreements, contract details, and related documentation.
• Feedback: Reviews, ratings, testimonials, and customer support communications.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, device identifiers, and mobile network information.
• Usage Data: Pages visited, features used, search queries, swipe patterns, match interactions, time spent on platform, and actions taken.
• Location Data: Approximate location based on IP address or GPS coordinates (with your permission).
• Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and analyze usage patterns.
• Log Data: IP address, browser type, referring/exit pages, operating system, and date/time stamps.

2.3 Information from Third Parties

• Social media platforms (if you choose to link your account)
• Payment processors and fraud prevention services
• Analytics providers
• Verification and background check services
• Other users who may provide feedback about your profile

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving the Service
• Processing transactions and sending related information
• Implementing the personality-based matching algorithm
• Generating automated NDAs and legal documents
• Managing milestone-based payments and escrow services
• Responding to customer support inquiries
• Sending promotional emails, updates, and service announcements
• Personalizing user experience and content recommendations
• Conducting analytics and measuring Service effectiveness
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and enforcing our Terms of Service

4. How We Share Your Information

4.1 Other Users

When you create a profile, certain information is visible to other users, including your professional background, expertise areas, profile photo, and matching compatibility score. Your private contact information is not shared unless you initiate a connection.

4.2 Service Providers

We share information with third-party service providers who assist us in operating our platform, including payment processors, cloud hosting providers, analytics companies, and customer support platforms.

4.3 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or respond to lawful government requests.

4.4 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement comprehensive security measures to protect your information, including:

• SSL/TLS encryption for data in transit
• AES-256 encryption for sensitive data at rest
• Secure authentication mechanisms and multi-factor authentication options
• Regular security audits and penetration testing
• Employee access controls and confidentiality agreements
• Secure backup and disaster recovery procedures
• PCI DSS compliance for payment processing

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Information: Retained while your account is active and for 12 months after deletion.
• Chat and Communication Data: Retained for 24 months or as required by law.
• Payment and Transaction Records: Retained for 7 years to comply with tax and financial regulations.
• Legal Documents (NDAs, Contracts): Retained for the duration of the engagement plus 5 years.
• Analytics Data: Aggregated and anonymized data retained indefinitely.

You may request deletion of your data at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to access, review, and request a copy of your personal information. You can also request your data in a portable format.

7.2 Correction and Deletion

You can update your profile information at any time. You may request deletion of your account and associated data, though we may retain certain information as required by law.

7.3 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any email or adjusting your notification preferences in your account settings.

7.4 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

7.5 Jurisdiction-Specific Rights

GDPR (EU/UK): You have rights to access, rectification, erasure, restriction of processing, data portability, and objection to processing. Contact our Data Protection Officer for requests.

CCPA (California): You have rights to know, delete, and opt-out of the sale of personal information.

8. Third-Party Links and Services

Our Service may contain links to third-party websites and services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

9. Children's Privacy

You&Me is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using You&Me, you consent to the transfer of your information to countries outside your country of residence, which may include countries without data protection laws equivalent to those in your home country.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, if required, by obtaining your consent. Your continued use of the Service following the posting of revised Privacy Policy means you accept and agree to the changes.